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Omalas Technology is a professionally managed company with rich and talented professionals, the best hardware, software, and communication infrastructure, and is committed to provide quality solutions in Medical and legal transcription and IT services to clients world over. The large combination of people, process, and technology ensures that the solutions we offer are of world-class quality, cost effective, and always executed on time.
Our Core Values - CUSTOMER - Listening to our customers.
- SECURITY - Security and privacy of customer information is of utmost importance.
- INTEGRITY - Complete honesty and sincerity in all we do.
- COMMUNICATION - Open, honest communication at all levels.
- TEAMWORK - Respecting each individual working together as a team.
- EXCELLENCE - Striving for superior quality in every task we perform.
- ENTREPRENEURSHIP - Passion, risk & leadership in every task we do.
Our Working Methods Whatever the challenge lies ahead of us, one thing is for certain, if we say we can do it, you can bet we will and we shall not rest until we do. We are in business for one reason only: to help our clients succeed, and that's just the way we like it. Our Technology Edge Our unique combination of American management team and onshore and offshore operations help our clients keep ahead of their competition by having a proactive American Management and cost effective onshore and offshore operators. We take pride in our quality and timely delivery of work and projects on time every time. Our Guarantee Our existing clients are enjoying the benefits of working with us and we can help you too, to save 40% or more on your back office or front office project cost with complete customer satisfaction. Our Infrastructure Our infrastructure consists of:  - State-of-the-art Workstations integrated with, headphones and foot switches.
- All the required software like word processor, Quick Look drug index, American Heritage dictionary, and Stedman's Concise medical.
- State-of-the-art servers with features like replication, fail over, load balancing, mirroring and co-located servers with a vast area of room for expansion.
- Our own dedicated Virtual private Local area network based on UNIX and Windows 2003 Enterprise Data Center Server edition.
- Managed Cisco switches and Firewalls.
- Structured gigabit cabling.
- Multiple T1 lines with redundancy connections.
- Round the clock Uninterrupted Power Supply and backup diesel generators.
- In-house Software Development Team to support and develop our ongoing systems enhancements. We use latest cutting edge technologies, which helps us deliver and customize output as per customer needs.
- Round the clock security monitoring of our Network.
- Redundant data storage space.
- Daily Data Backup for data security.
- Shifts based systems operator to guarantee timely delivery of work
Our Process and Quality Assurance The delivery of quality is ensured through a well-defined process covering every stage of its activity. This combines the best of contemporary management techniques incorporating features such as pre and post review, cross-functional teams, continuous improvement, and constant learning to optimize the organization's ability to effectively leverage available talent, knowledge, and experience. Our People
Our strength is our family of employees working in tandem with the business and operational needs of the client. The highly skilled and competent manpower has experience in serving world class customers - quickly, accurately and reliably. Our employees are under oath and legal non-disclosure bonds to work on your confidential and business information. Our employees have gone through rigorous selection and training for the special areas of work data entry and voice/accent training for Transcription team. We Omalas and our family of employees believe in placing our clients at the center of all we do. We will do whatever it takes to satisfy our customers. We take a shared way of thinking, acting and believing and it is what matter most to our customers. |